Trade Offer: Terms & Conditions
Discount Tiers
Offer Validity
All offers are valid for 7 days from the date of issue. After this period, prices and terms may be subject to change.
Lead Time
All products are handcrafted to order, with an estimated lead time of 3-4 weeks. This may vary depending on order volume and availability of materials.
Payment Terms
Full payment is required upfront to confirm the order. Payment can be made via EFT or credit card.
Bank: FNB/RMB
Account Holder: The Thrifty Duo (pty) Ltd Account
Type: Gold Business Account
Account Number: 63019067510
Branch Code: 250655
Ref: Your Name & Item
Cancellation & Changes
Any changes to the order must be made within 48 hours of placing the order. Cancellations after this period may incur fees, including costs of materials and labour.
Delivery & Shipping
Shipping costs are not included in the offer unless specified. We offer delivery or pickup options, and shipping timelines will be provided upon completion of the order.
Warranty
All chairs come with a 12-month warranty covering manufacturing defects. The warranty does not cover wear and tear, misuse, or unauthorised modifications.
Returns & Exchanges
Custom orders are non-refundable. In the case of a defect or damage, the item will be repaired or replaced according to our warranty policy.
Trade Discount
Trade discounts apply to registered interior designers and other professionals upon approval of a trade account application.