Privacy policy

User Confirmation:

By creating a profile, registering on this website, and clicking “Accept,” I/we affirm that I have read the following privacy statement. I/we voluntarily consent to the processing, collection, storage, use, and disclosure of my/our personal information in accordance with the Protection of Personal Information Act 4 of 2013.

I/we agree that my/our personal information may be utilized for lawful and reasonable purposes as required by The Thrifty Duo in the performance of its services/provision of products. I/we acknowledge that my/our personal information may be shared with third parties to facilitate The Thrifty Duo's business operations and the provision of services/products.

Additionally, I/we acknowledge that, in certain instances under the aforementioned Act, express consent may not be necessary for the processing of personal information, such as in litigation or when the information is publicly available.

Privacy Statement:

If you are under the age of eighteen (18) years, you must obtain parental/guardian permission to use this website and/or any related sites. Your parent/guardian must consent on your behalf to the information collection outlined in this Statement. The Thrifty Duo assumes no liability if such permission or consent has not been obtained.

User Information Collection:

We collect user information including first name, last name, contact number, email address, and residential and postal address. This information is gathered when the user:

- Creates an online profile on our e-commerce platform.
- Visits our website or social media platforms.
- Makes purchases from the online store.
- Shops with us as a customer.
- Provides details for a product request.
- Engages with us online, telephonically, on social media, by SMS, email, or via WhatsApp.
- Signs up for newsletters and/or other marketing material.
- Enters into any of our competitions.
- Is an employee or prospective employee.

Sharing Personal Information:

Your information is generally not shared with third parties, except in specific instances such as:

- When required by law.
- To provide products and/or services.
- With your consent.
- In cases of account arrears, to instruct debt collectors or attorneys.
- To submit reports to regulators, SARS, or Ombuds.
- With main third-party service providers for business operations, ensuring data usage aligns with the intended purpose (e.g., sharing details with a shipping company for product delivery).

Data Retention:

The Thrifty Duo will retain your personal information for the duration required by contractual or legal obligations, credit risk, fraud detection, customer service periods, regulatory compliance, and dispute or fraud prevention resolution.

User Rights:

You have the right to:

- Inquire about the personal information The Thrifty Duo holds.
- Request updates, corrections, or deletion of personal information.
- Unsubscribe from direct marketing communication.
- Refuse The Thrifty Duo from processing your personal information by selecting “do not accept.”

To exercise these rights or opt out, contact info@thethriftyduo.co.za